At Modesty Zone, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy to make the process as easy as possible.

1. Return Eligibility

You may return items within 30 days of receipt for a full refund or exchange, provided that:

• The items are unused, unworn, and in their original packaging.
• All tags and labels are still attached.
• The items are not on sale or marked as final sale.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [insert contact email] or [insert contact phone number] to request a return authorization.
2. Once your request is approved, you will receive instructions on how to return your item.
3. Pack the item securely, including any original packaging and documentation.

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to a defective item or a shipping error. In such cases, we will provide a prepaid shipping label.

4. Refund Processing

Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

6. Non-Returnable Items

Certain items are non-returnable, including:

• Personalized or customized items
• Final sale items

7. Contact Us

If you have any questions regarding our return policy, please reach out to us at:

Email: support@modestyzone.com
Phone: 0323-7255627